Positions Available
Sponsorship Sales Manager
Join Alphabet Media’s award-winning crew and build a team to sell high-level sponsorship on some of the region’s most successful conferences. Our established portfolio of events provide the ideal platform for an experienced sales manager to advance their career. If you have enjoyed sales success and want to take the next step, read on.
Alphabet: spot the difference
- We are recognised leaders in our field. Since 2003 we have dominated the market for government, education and healthcare events in the region, supported by the region’s longest-running (and most awarded) government trade magazine, ‘FutureGov’.
- Our clients love us. Our commitment to customer service and our deep understanding of their business objectives shines through in the execution of our events. We have a high rebooking rate, and a great track record of delivery.
Desired Skills & Experience
Sell sponsorship on our established conferences to technology and infrastructure solutions providers by developing long-lasting relationships with our customers and prospects. You need to demonstrate:
- Customer care: fanatical about customer service
- Big picture thinking: know how to build value in the sales process
- Persuasive: communicate value and overcome objections
- Active listening: understand customers’ challenges
- Attention to detail: noticing the little things that matter a lot
- Teamwork: work well with others and contribute positively
- Leadership: passionate about developing the people around you to drive their success
- Networking: develop loyal relationships with customers
- Outstanding sales record: you can walk the talk
If you want to do a great job, and be well rewarded, get in touch.
Company Description
Alphabet Media is a trade media business specialising in the public sector. Established in 2004, we are headquartered in Singapore, with offices in Sydney and Hong Kong.
We publish multiple editions of FutureGov magazine in Asia Pacific – and run the largest international network of government-to-government conferences. Our proprietary GovNet database contains over 65,000 individual records.
Recent activities include: – Social media & citizen engagement training for Hong Kong civil servants – Advisory services to the Government of India to create frames of reference for a GCIO – Training of municipal informatisation officials in China – Managing separate custom publications for Microsoft, SAP & NEC – Public sector CIO training in Sri Lanka
Apparently we’re pretty good at what we do: in 2012 the FutureGov Summit won 'Best CEO-level Conference’ at the Asian Conference Awards; last year we won two Asian Publishing Awards in Bangkok; in 2010 we won an Asian Publishing Award in Vietnam as well as a MPAS award for 'Best Business Magazine’; in 2009 we won the 'Spirit of Enterprise Awards’ for being enterprising, and high-spirited, as well as an MPAS award for best B2B online publication.
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM011. Posted on 10 April 2012.
Sponsorship Sales Manager - Australia
Join Alphabet Media’s award-winning crew and build a team to sell high-level sponsorship on some of the region’s most successful conferences. Our established portfolio of events provide the ideal platform for an experienced sales manager to advance their career. If you have enjoyed sales success and want to take the next step, read on.
Alphabet: spot the difference
- We are recognised leaders in our field. Since 2003 we have dominated the market for government, education and healthcare events in the region, supported by the region’s longest-running (and most awarded) government trade magazine, ‘FutureGov’.
- Our clients love us. Our commitment to customer service and our deep understanding of their business objectives shines through in the execution of our events. We have a high rebooking rate, and a great track record of delivery.
Desired Skills & Experience
Sell sponsorship on our established conferences to technology and infrastructure solutions providers by developing long-lasting relationships with our customers and prospects. You need to demonstrate:
- Customer care: fanatical about customer service
- Big picture thinking: know how to build value in the sales process
- Persuasive: communicate value and overcome objections
- Active listening: understand customers’ challenges
- Attention to detail: noticing the little things that matter a lot
- Teamwork: work well with others and contribute positively
- Leadership: passionate about developing the people around you to drive their success
- Networking: develop loyal relationships with customers
- Outstanding sales record: you can walk the talk
If you want to do a great job, and be well rewarded, get in touch.
Company Description
Alphabet Media is a trade media business specialising in the public sector. Established in 2004, we are headquartered in Singapore, with offices in Sydney and Hong Kong.
We publish multiple editions of FutureGov magazine in Asia Pacific – and run the largest international network of government-to-government conferences. Our proprietary GovNet database contains over 65,000 individual records.
Recent activities include: – Social media & citizen engagement training for Hong Kong civil servants – Advisory services to the Government of India to create frames of reference for a GCIO – Training of municipal informatisation officials in China – Managing separate custom publications for Microsoft, SAP & NEC – Public sector CIO training in Sri Lanka
Apparently we’re pretty good at what we do: in 2012 the FutureGov Summit won 'Best CEO-level Conference’ at the Asian Conference Awards; last year we won two Asian Publishing Awards in Bangkok; in 2010 we won an Asian Publishing Award in Vietnam as well as a MPAS award for 'Best Business Magazine’; in 2009 we won the 'Spirit of Enterprise Awards’ for being enterprising, and high-spirited, as well as an MPAS award for best B2B online publication.
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM020. Posted on 10 April 2012.
Database Researchers
Join Alphabet’s award-winning team and help take us to the next level! We offer full-time and flexible working arrangements for Singaporeans and Singapore PRs looking to build data lists for our expanding magazine, training and conference business.
Maybe you’re a housewife looking to reenter the workforce? Maybe you’re a recent graduate looking for the first step on the career ladder? Perhaps you want to join a successful growing company and figure out your future career path on the job? Whatever the reason, talk to Alphabet to explore convenient career opportunities that meet your needs.
The role
Data is the lifeblood of our business – and we’re constantly looking to keep our magazine circulation database maintained, and our marketing data up-to-date. Database Researchers do online and telephone-based data building to make sure we’re able to reach out to the right people. Sitting within the marketing team, you’ll report to the Marketing Director.
This is a low-stress role for someone with the following skills:
- Good telephone manner – you’re not afraid to pick up the phone!
- Basic computer skills – you know your way around a spreadsheet
- Accuracy – you’ve got a great attention to detail and avoid simple spelling errors
If you like the sound of the above – send in a CV & covering letter to Ciara at ciara.mallon@alphabet-media.com
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM021. Posted on 10 April 2012.
Conference Producer (Native Speaker of Bahasa Malaysia)
Our conference team is looking for a talented individual to join us in Singapore and work on our expanding portfolio of Malaysian conference programmes.
For the last eight years Alphabet Media has been organising senior level conferences on public sector modernisation in Asia Pacific. As part of our business expansion plans, the company is looking to recruit an additional conference producer based in Singapore.
FutureGov conferences cover the work of government, education and healthcare administrators to improve the productivity, governance and service delivery of their organisations. Our delegates are civil servants, and our content is based on exclusive interviews with senior officials, and the executives of technology companies. In this role, you will be responsible for putting together the programmes, and liaising with the key stakeholders, of our Malaysian conferences.
Therefore you should be a native speaker of Bahasa Malayisa, with good English language skills – because you will be speaking daily to senior government officials in Malaysia, as well as their international counterparts, and representatives of industry. Experience of organising events in Malaysia would be an advantage.
You will be responsible for developing conference topics into commercially-viable conferences, events and training courses through:
- Carrying out extensive market research into topics
- Interviewing senior officials and industry observers
- Producing and managing the conference programmes and content
- Writing programme and brochure copy
- Sourcing and recruiting experts as speakers
Desired Skills & Experience
- You must have experience of pulling together successful events in Malaysia, and be able to demonstrate an understanding of how to get things done.
- Malaysia is a big and colourful place, whilst Alphabet is a small and colourful place. We are looking for someone who can help keep things simple as we look to expand our relationships with Malaysia’s public sector.
- Our content relates to the role of IT in improving public sector performance. Are you comfortable talking to people about technology issues in Bahasa Malaysia? Do you understand the structure of the Malaysian public sector?
- The key trait of a successful conference researcher is the ability to engage with, and extract information from, our audience. You must have a proven ability to build rapport with senior executives in the private and public sector.
- Success in this job also depends on your ability to have successful telephone conversations: you must not be afraid to spend time on the phone.
- You will be working as part of a multinational team, split across multiple time zones. An ability to relate to international colleagues is essential.
- We run many government-to-government events in Southeast Asia, and in the wider region. You must be willing to travel to Malaysia and other locations from time-to-time – both for work, and training.
- Variety is the spice of life: Bahasa Malaysia is a mandatory requirement for this role, along with a strong grasp of English.
- Can you tell the time? Punctuality is a key part of the company culture, along with doughnuts.
- Sense of humour. You don’t have to be a comedian, but the bosses like it when you laugh at their jokes.
Next Steps
Please prepare your CV, a cover letter explaining how you meet the above requirements, and samples of your work to our Conference Director.
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM031. Posted on 10 January 2012.
Conference Operations Manager
Responsibilities:
- Calling all control freaks! We are looking for an Operations Manager/Executive to make sure that the experience of delegates and sponsors at our conferences, seminars and training sessions is flawless, unique and unforgettable.
- The successful candidate handles speakers’ liaison and management, the contractors for the build and break downs, the sourcing and negotiation of the conference venue, the staging and audio visual planning, the travel and hotel bookings.
- You will liaise with sponsors and speakers in the run up to the conference, making them feel confident that they are in a safe pair of hands and provide outstanding customer service throughout.
- You are computer literate and experienced in Word, Excel, Power Point and confident in budgeting, forecasting and cost control. You will have to keep excellent control and well organised records of your expenses, provide management with full details of expected cost, deposits and payments for each contract and ensure profitability of each event.
- During the event you will be responsible for successful delivery of the event, ensure smooth communication with the participating vendors, manage registration desk and the onsite team.
- To do all of the above you need to have great organisational ability, an eye for detail, an ability to haggle and a passion to get things perfect first time. The right candidate will have experience of managing business conferences, preferably with an established events company like Terrapinn, WBR, IQPC etc.
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any field.
- Ability to multi-task under pressure whilst maintaining accuracy and efficiency
- Outstanding communication and customer service skills
- A ‘can do’ attitude
- A commitment to consistent self improvement and success
- Negotiation skills
- Willingness to travel
- At least 2 year(s) of working experience in the conference or hotel industry working for a reputable company like Terrapinn, WBR, IQPC etc.
- Preferably Senior Executives specializing in Customer Service or equivalent. Job role in Supervisor/Team Lead or equivalent.
- Full-Time positions available.
- Applicants should be Singaporean citizens or hold relevant residence status.
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM030. Posted on 10 January 2012.
Journalist (Bahasa Malaysia-speaking) - Singapore
FutureGov Asia Pacific magazine, published by Alphabet Media, is looking for a talented Malay-speaking journalist to join our team in Singapore. As a regional media company with publishing, events, research and training activities throughout the Asia Pacific region, shortlisted candidates will need to demonstrate an internationally-oriented mindset.
FutureGov Asia Pacific magazine covers the modernisation of the government, education and healthcare sector across the region. We are a source of practical ideas for policymakers and senior officials to increase the productivity, transparency and service quality of their organisations. Our readers are public administrators, and our content is apolitical and largely focused successful examples of the role of IT in improving outcomes at the central, state, municipal and local government level.
In addition to being a native speaker of the Malay language, you need to be mature enough to understand, and cope with the different cultures of the Malaysian Government and a multi-national company. Rapport building skills are a must. Being a native from Malaysia would be an added advantage.
In this role, you will be responsible for generating content and research from Malaysia’s public sector, and in the wider region. You will also be turning your interviews into feature and news stories in English. This requires an ability to prioritise and analyse large amounts of information. You will also be assisting the development of our conferences, seminars and training courses for the Malay-speaking audience.
Desired Skills & Experience
- You must have experience. Or else be a brainbox who graduated top of your class from a good university. We have high standards, and you must have a track record of personal performance.
- We like to keep things simple. Short sentences, short words preferred.
- Our content relates to the role of IT in improving public sector performance. Are you comfortable writing about technology issues? Do you have domain experience of public sector issues?
- The key trait of a successful journalist is the ability to engage with interviewees. You must have a proven ability to build rapport with senior executives in the private and public sector.
- Our readers are interested in the opinions of the people we interview – you must be able to listen more than you talk.
- You will be working as part of a multinational team, split across multiple time zones. An ability to relate to international colleagues is essential.
- We run many government-to-government events in Malaysia, Singapore, and in the wider region. You must be willing to travel overseas from time-to-time.
- Our publication is written in British English ('International English’) – so you must have excellent English writing skills. You also need to be able to quickly turn an interview conducted in Malay into a well-written article in English.
- Sense of humour. You don’t have to be a comedian, but the bosses like it when you laugh at their jokes.
- Variety is the spice of life: regional languages beyond English and Malay are welcomed.
Next Steps
Please prepare your CV, a cover letter explaining how you meet the above requirements, and samples of your work for our Editorial Director.
Send your resume and covering letter to [javascript protected email address] quoting the reference number AM040. Posted on 10 January 2012.